Policies

Clients are required to complete the applicable account-opening, KYC and registration processes before accessing relevant broking or depository services.

This may include:

• Account opening documentation
• PAN and identity verification
• Address verification
• Bank account details
• KYC requirements
• Applicable declarations
• Risk disclosures
• Other regulatory documentation

Accounts are activated only after completion of applicable verification and regulatory requirements.

Clients must provide accurate, complete and current information and promptly notify JDA of material changes to their details.

Clients are responsible for understanding the products and services they use and complying with applicable laws, regulations, exchange requirements and contractual terms.

Clients should:

• Maintain accurate account information.
• Keep login credentials and authentication information secure.
• Review transaction confirmations and account statements.
• Maintain required funds and securities.
• Comply with applicable margin requirements.
• Provide accurate instructions.
• Promptly report unauthorised transactions or discrepancies.
• Comply with applicable trading and market-conduct requirements.

Clients must not use their account for unlawful, fraudulent or prohibited activities.

Orders may be placed through the channels and platforms made available by JDA Capital.

Clients are responsible for ensuring that orders and instructions submitted through their account are accurate.

Order execution is subject to:

• Market conditions
• Exchange rules
• Available liquidity
• Price availability
• Trading hours
• Applicable risk controls
• Margin availability
• Regulatory requirements
• System and technical conditions

An order placed by a client does not necessarily guarantee execution at a particular price or time.

Clients should review applicable order types, execution conditions and market risks before placing orders.

Clients are required to meet applicable payment and settlement obligations within the prescribed timelines.

This may include:

• Payment for purchased securities
• Settlement obligations
• Brokerage and applicable charges
• Statutory levies
• Margin obligations
• Other amounts payable under the applicable terms

Settlement is subject to applicable exchange, clearing corporation, depository and regulatory processes.

Failure to meet obligations may result in actions permitted under the applicable agreements, policies and regulations.

Where margin is applicable, clients must maintain the required margin or collateral within the prescribed timelines.

Margin requirements may vary based on:

• Security
• Product
• Position
• Market conditions
• Exchange requirements
• Regulatory requirements
• Risk parameters

Margin requirements may change without prior notice where permitted or required by applicable exchange or regulatory frameworks.

Clients should regularly monitor their margin position and meet applicable requirements.

JDA Capital maintains risk-management processes designed to manage exposure and comply with applicable regulatory and exchange requirements.

Risk controls may include:

• Margin monitoring
• Exposure limits
• Position limits
• Order restrictions
• RMS controls
• Square-off mechanisms
• Product-level restrictions
• Surveillance and monitoring

Risk controls may be applied or modified based on applicable regulatory, exchange, market or internal risk parameters.

Securities held through applicable depository arrangements are subject to the relevant depository, exchange and regulatory framework.

Clients should ensure that securities-related instructions are submitted through authorised channels and in the prescribed manner.

Relevant processes may include:

• Securities transfers
• Pledge
• Unpledge
• Transmission
• Dematerialisation
• Rematerialisation
• Corporate actions
• Nomination

Applicable timelines, documentation and verification requirements may apply.

The JDA Capital website or digital platforms may contain links to third-party websites, exchanges, regulators, depositories, service providers or other external resources.

Such links are provided for convenience or information.

JDA Capital does not assume responsibility for the content, availability, security, accuracy or practices of third-party websites except to the extent required under applicable law or regulation.

Clients should review the terms and privacy policies applicable to external websites before using them.

Clients are responsible for maintaining the confidentiality of their account credentials, passwords, authentication mechanisms and other security information.

Clients should:

• Never share passwords or authentication credentials.
• Avoid accessing accounts through unsecured devices or networks.
• Verify communications claiming to originate from JDA Capital.
• Report suspected unauthorised access promptly.
• Follow applicable security instructions.

JDA Capital will not request confidential authentication credentials through unauthorised channels.

A client may request closure of an account in accordance with the applicable account-closure process and requirements.

An account may also be suspended or terminated in circumstances permitted under applicable agreements, policies, exchange rules or regulations.

Reasons may include, where applicable:

• Regulatory requirements
• Breach of contractual terms
• Non-payment of dues
• Unauthorised or prohibited activity
• Risk-management considerations
• Incomplete or invalid documentation
• Other circumstances permitted under applicable requirements

Any outstanding obligations must be settled before final closure, subject to applicable procedures.

Clients may be responsible for losses, claims, costs or liabilities arising from their breach of applicable agreements, unlawful activity, misuse of services or instructions provided by them, to the extent permitted under applicable law and contractual terms.

The specific scope of indemnification is governed by the applicable client agreement and other contractual documentation.

The relationship between JDA Capital and its clients is governed by applicable Indian laws, regulations, exchange rules, depository requirements and contractual documentation.

Any dispute or proceeding shall be subject to the dispute-resolution mechanism and jurisdiction provisions contained in the applicable agreements and as prescribed by applicable law.